Refund policy

RETURN & REFUND POLICY

We accept returns within 7 days of delivery.

Because each piece is made in small runs, we accept returns only if the item is defective, damaged, or if you received the wrong style or colour. We do not accept returns for change of mind.

To be eligible, the item must be unworn and unused, with tags attached and in its original packaging. Proof of purchase is required.

HOW TO START A RETURN
Contact us at hello@taktshop.com within 7 days of delivery, with your order number and photos of the issue. If your return is accepted, we will send instructions and the return address. Items sent back without requesting a return first will not be accepted.

DAMAGES AND ISSUES
Please inspect your order on arrival and contact us immediately if anything is defective, damaged, or incorrect, so we can make it right.

NON-RETURNABLE
Sale items and gift cards cannot be returned.

EXCHANGES
The fastest way is to return the original item and place a new order once the return is accepted.

EUROPEAN UNION — 14 DAY COOLING OFF
If your order is shipped into the European Union, you may cancel or return it within 14 days for any reason, without justification. The item must be unworn, unused, with tags and in its original packaging, with proof of purchase.

REFUNDS
Once we receive and inspect your return, we will let you know whether the refund is approved. If approved, the refund is issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to post it. If more than 15 business days have passed since approval, contact us at hello@taktshop.com.

Duties and import taxes paid on your behalf are non-refundable.